As you take on more senior roles and manage larger groups of people, thinking about how and what you communicate becomes very important; this may be a new skill to work on. Think through what matters to the audience and map both the content of your communication and its context to this. Face to face meetings carry more non verbal, contextual information but limit the amount of information shared. Email communications can be particularly fraught: the meaning read into a turn of phrase or the “tone” communicated in a phrase can be subtle and unintentionally devastating. Whatever channel you use to communicate, your message short and clear – folks do not have the time or focus to churn through large amounts of content and will lose the core of what you are trying to say.
- Learn to Communicate – Issues I Face
- Improving Communication: Developing Effective Communication Skills – Skills You Need
- Effective Communication – HelpGuide