Lots of articles in the business press about how important empathy – the ability to deeply feel / understand another’s PoV (Point of view) – is to business. Well, yes and no: not enough empathy and you will crush your senior management team; too much and you may drift from the goals you have mutually set and get stuck in personal dramas. Many leaders have gotten to where they are specifically because they are not particularly empathetic; you may be in this category. So the first step is to be aware of your own wiring.
- 4 Reasons Why Empathy is Good For Business – Entrepreneur
- Six Habits of Highly Empathic People – Greater Good Magazine (UC Berkeley)
- Why Empathy is the Force That Moves Business Forward – Forbes